Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization.
La Poste is a postal service company in France. La Poste is a parent company of the Groupe La Poste, which also comprises a bank and insurance company (La Banque postale), a logistics service company (Geopost) and a mobile network operator (La Poste Mobile).
It’s no wonder with that many fields of expertise and that many employees they had to find a way for coworkers to share their knowledge. This video explains to employees how they could learn new skills, improve productivity and mutualize their expertise with these knowledge management tools.